09b Terms & Conditions — Your Rights and Responsibilities

1General Terms & Applicability

These terms and conditions apply to the 09b platform and all its services. 09b is an online Sports Betting and gaming platform operated for users in Bangladesh.

It is each user's responsibility to read and comply with these terms. By accessing the platform or using any of its services, you are considered to have accepted these terms.

09b reserves the right to update these terms and conditions at any time. You will be notified of any changes via email or an in-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2Account Registration & Eligibility

To open an account with 09b, you must meet the following requirements:

• You must be at least 18 years of age.
• You must provide accurate and complete personal information.
• Each individual may only register one account.
• Operating multiple accounts from the same device or IP address is prohibited.
• All information provided at registration must be accurate — providing false information will result in account termination.

09b reserves the right to verify any account at any time. Failure to submit the required documents during verification may result in the account being temporarily suspended.

You are solely responsible for keeping your account password and login details secure. Allowing anyone else to use your account is a violation of these terms.

3Age Verification & Identity Confirmation

Only individuals aged 18 or above may register and place bets on 09b. This is a strict policy with no exceptions.

During account verification, 09b may request any one of the following valid identification documents:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (for age verification)

Large withdrawals may be restricted until the KYC (Know Your Customer) process is completed. 09b applies this policy equally to all users.

4Betting Policy & Rules

The following rules apply at all times when betting on 09b:

4.1 Bet Acceptance & Cancellation

Once a bet is confirmed, it cannot be changed or cancelled. However, 09b may cancel a bet in certain situations:

• If incorrect odds are displayed due to a technical error
• If a match is cancelled or postponed
• If a discrepancy is found in result verification
• If there is any suspicion of match-fixing or manipulation

4.2 Odds Changes

09b reserves the right to update live odds at any time. Payouts will be calculated based on the odds at the moment the bet was confirmed.

4.3 Payout Limits

A maximum payout limit may apply to each match or market. These limits may vary by event and are displayed by 09b on the platform.

5Deposit, Withdrawal & Payment Terms

All financial transactions on 09b are conducted in Bangladeshi Taka (BDT). Currently supported payment methods are: Mobile Pay, Nagad, and Rocket.

5.1 Deposit Terms

• Minimum deposit amount is ৳500 BDT.
• Deposits are usually instant, but may take up to 15 minutes in some cases.
• Deposits must be made from your own registered mobile banking account.
• Third-party deposits are not permitted.

5.2 Withdrawal Conditions

• Minimum withdrawal amount is ৳500 BDT.
• Withdrawals are typically processed within 5 to 30 minutes.
• Withdrawals will only be sent to the mobile number used to make the deposit.
• Large withdrawals may be held pending KYC completion.
• 09b reserves the right to investigate withdrawals in cases of suspicious transactions.

6Bonus, Promotion & Offer Terms

09b periodically offers various bonuses and promotional offers. Each offer has its own terms, which are detailed on the offer page.

General Bonus Terms

• Bonus balance cannot be withdrawn directly — specific wagering requirements must be met first.
• Each bonus offer may only be used once.
• Bonuses must be used within a set time frame — once expired, they are automatically cancelled.
• Misuse of bonuses or violation of bonus rules may result in forfeiture of the bonus and any associated winnings.
• 09b reserves the right to modify or discontinue any bonus program.

7Prohibited Activities

The following activities are strictly prohibited on 09b and will result in permanent account closure:

• Multiple Accounts: Operating multiple accounts under a single identity.
• False Information: Providing false identification or information during registration or verification.
• Arbitrage Betting: Placing opposite bets on the same match across different platforms to guarantee a profit.
• Bonus Abuse: Attempting to withdraw bonus funds without meeting the required bonus terms.
• Selling or Transferring an Account: Selling your account or allowing someone else to use it.
• Fraudulent Activity: Any form of fraud, hacking, or system manipulation.
• Money Laundering: Using the platform for money laundering purposes.

8Account Suspension & Closure Policy

09b reserves the right to temporarily or permanently suspend an account in the following circumstances:

• If there is a suspicion of terms and conditions violation.
• If KYC verification has not been completed.
• If unusual betting patterns are detected.
• Extended account inactivity.
• At the user's own request (self-exclusion).

To find out why your account was suspended or to raise a dispute, contact us at support@09b.wine. 09b aims to respond within 48 hours.

To close your account, please contact our support team. You may withdraw any remaining balance before the account is closed.

9Responsible Betting Policy

09b believes betting is entertainment, not a source of income. We treat responsible betting as a core principle of our platform.

The following responsible gaming tools are available free of charge on 09b:

• Daily Deposit Limit: Set your maximum daily deposit limit.
• Weekly Betting Limit: Set a weekly betting budget.
• Cooling-Off Period: Take a break from betting for a while.
• Self-Exclusion: Lock your account temporarily or permanently.
• Reality Check: Set a reminder to track how long you've been playing.

If you notice any signs of problem gambling, please Responsible Gaming Visit the page and contact our support team for assistance.

10Privacy & Data Protection

09b takes the protection of your personal data seriously. Any information we collect is used solely for platform operations and service improvement.

• Your personal information is never sold to third parties.
• We may be required to share information with authorities to meet legal obligations.
• All data is protected through SSL encryption.

To learn more about our privacy policy, please visit our Privacy Policy View the page.

11Changes & Amendments to Terms

09b reserves the right to partially or fully amend these terms and conditions at any time. When changes are made:

• A notification will be sent to your registered email.
• A clear notice will be displayed on the platform.
• For major changes, at least 7 days' notice will be given.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms. If you do not agree to the new terms, you have the option to close your account.

12Contact & Complaint Resolution

For any questions or complaints regarding these terms and conditions, please contact the 09b support team:

• Email: support@09b.wine
• Live Chat: Click the chat button in the bottom right corner of the platform.
• Time: 24 hours, 7 days a week

After a complaint is submitted, 09b typically responds within 24 to 48 business hours. Complex cases may take up to 7 business days to resolve.