Data Protection

09b Privacy Policy — Your Data Is Safe with Us

Read this full Privacy Policy to understand how 09b collects, uses, and protects your personal data. Transparency is our commitment.

Last Updated: January 2026
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SSL 256-bit Encryption
Data Not Sold to Third Parties
Your privacy is our priority. By creating an account or using 09b, you are agreeing to this Privacy Policy. Please read it carefully.

1Introduction & Scope

09b is a trusted online Sports Betting platform in Bangladesh. We believe your personal data belongs to you — and protecting it is our foremost responsibility.

This Privacy Policy explains what data 09b collects, how it is used, who it is shared with, and what rights you have over your information.

This Privacy Policy applies to the 09b website, mobile app, and all digital services. 09b is not responsible for any third-party websites or services.

Our commitment: 09b never sells your personal data to advertisers or third parties. Your information is used solely to improve the services we provide to you.

2What Information We Collect

09b collects information in two ways — what you provide directly, and what is automatically generated as you use the platform.

2.1 Information You Provide Directly

  • Identity Information: Full name, date of birth, gender.
  • Contact Information: Mobile number, email address.
  • Identity Document: NID, passport, or driving licence (for KYC verification).
  • Financial Information: Mobile banking number (Mobile Pay/Nagad), transaction history.
  • Account Information: Username & password (encrypted).

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, browser version.
  • Location Data: IP address and approximate location.
  • Usage Data: Pages visited, time spent, and actions taken.
  • Betting Activity: Betting history, amounts, and outcomes.
  • Cookies & Tracking Data: Saving session data and preferences.
Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account Verification & Payments Yes
ID Document KYC & Regulatory Compliance On large withdrawals
Email Notifications & Communications Yes
IP Address Security & Fraud Prevention Automatic

3How Your Information Is Used

09b uses your information only for specific, legitimate purposes. Details are outlined below:

Service Operations

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Recording betting activity and confirming payouts.
  • Providing customer support.

Security & Compliance

  • Detecting and preventing fraud and money laundering.
  • Age verification confirmation.
  • Compliance with legal obligations.
  • Detecting multiple accounts.

Service Improvement

  • Improving your platform experience.
  • Showing personalized offers and promotions.
  • Resolving technical issues.
  • Conducting statistical analysis and research.
Marketing Communications: You can opt out of promotional emails or SMS at any time. Visit your profile settings or contact us at support@09b.wine.

4Data Sharing & Disclosure Policy

09b never sells your personal data. However, information may be shared in certain specific circumstances:

Service Provider Partners

Limited data is shared with trusted third parties for payment processing, identity verification, and technical support. These partners operate under strict confidentiality agreements.

Legal Obligation

Data may be disclosed in response to a court order, government directive, or law enforcement request. In such cases, 09b always shares the minimum information required.

Business Changes

If 09b undergoes a merger or acquisition, user data may be transferred to the new entity. You will be notified in advance if this occurs.

What We Don't Do: 09b never sells or rents your data to ad networks, data brokers, or any third party for commercial purposes.

5Cookies & Tracking Technologies

09b uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.

Cookie Type

  • Essential Cookies: Login sessions, security tokens — these cannot be disabled.
  • Functional Cookies: Language preference, display settings — optional.
  • Analytics Cookies: Usage statistics — optional.
  • Marketing Cookies: Personalized offers — optional, opt-out available.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6Security Measures & Protection Technologies

09b uses industry-leading security technologies to keep your data safe.

SSL/TLS 256-Bit Encryption
All Data Transfers Encrypted
Active
Two-Factor Authentication (2FA)
OTP Verification at Login
Active
Encrypted Database
All stored data is fully encrypted
Active
Password Hashing
Passwords are never stored in plain text
Active
24/7 Security Monitoring
Instant detection of suspicious activity
Ongoing

In the event of a data breach, 09b will notify affected users within 72 hours and take all necessary steps to address it.

7Your Data Rights

You have clear rights over your personal data at 09b. These are explained in detail below:

Right to Access Your Data

You may request to see what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can submit a request to download your data.

Right to Object

You may object to the use of your data for marketing or analytical purposes.

To exercise any of these rights, email us at support@09b.wine. 09b typically responds within 30 days.

8Data Retention Period

09b does not retain your data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligation
Transaction Records 7 Years Financial Regulator
KYC Documents 5 Years AML Policy
Support Conversations 2 Years Quality Control
Log Files 12 Months Security Analysis

When the retention period expires, data is securely deleted or anonymized.

9Minor Protection

09b does not collect data from or provide services to anyone under 18. Age is verified at registration, and additional identity documents may be requested if there is any doubt.

If we discover that a minor has created an account, it will be closed immediately and all associated data will be permanently deleted.

For parents: Please ensure that younger members of your household cannot access your 09b account. If you have any concerns, contact us.

10Privacy Policy Updates

09b may update this Privacy Policy from time to time. If changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Notifications will be sent to your registered email for any important changes.
  • A prominent banner notice will be displayed on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

11Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

  • Email: support@09b.wine
  • Subject: Write "Privacy Request — [Your Account ID]" in the subject line
  • Response Time: Typically 2–5 business days
Request for Data Deletion: To close your account or request data deletion, email support@09b.wine with the subject "Delete My Data". Any data beyond the legally required retention period will be deleted within 30 days.
Our Commitment

Why Your Data Is Safe with 09b

Our 6 Core Privacy Principles

Industry-Standard Encryption

All data transfers and storage are protected with SSL 256-bit encryption, keeping your information fully secure from unauthorized access.

Data Not for Sale

09b never sells your personal data to advertisers or data brokers. Your data exists only to serve you.

Your Controls

You have full control to view, correct, delete, or download your data at any time — just send us a request.

Minimal Data Retention

Data is never held longer than necessary. Once the legal retention period ends, it is automatically and securely deleted.

Password Protection

Your password is never stored directly. Only an encrypted hash is kept, from which the original password cannot be recovered.

Privacy Support

Our 24/7 support team is ready to handle any data-related requests. All requests are resolved within 30 days.

Common Questions

Privacy Policy FAQs

Questions You Might Have

No, 09b never sells or shares your mobile number or email with third parties. Only the information strictly necessary for payment processing is shared with designated partners, and they are bound by strict confidentiality agreements.

Yes, you can view most of your information directly from your account dashboard. For a full data report, email support@09b.wine with the subject "Data Access Request". Complete details will be provided within 30 days.

Even after account closure, certain data must be retained for legal reasons — transaction records for 7 years and KYC documents for 5 years. Once these periods expire, all data is securely deleted.

09b determines approximate location from your IP address, primarily for security and fraud prevention purposes. GPS and real-time location tracking are not used. IP data is retained in log files for 12 months.

Start by emailing support@09b.wine with the subject "Privacy Complaint" and a full description of your issue. 09b will respond within 48 working hours and make every effort to resolve the matter. If the issue remains unresolved, you have the right to escalate it to the relevant authority.
Get Started Safely

Your Data Is Safe — Join Now

Your privacy is our top priority at 09b. We're with you every step of the way — with SSL encryption, strict data policies, and transparent data management.

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